Product Warranty

The Syde products are warranted for one year against defects in materials and workmanship. Normal wear and tear during usage of the product or minor blemishes in the foam is not considered a defect.  If you have a product warranty issue, simply send an email to Support@MySideSleep.com with your name, address, phone number, order number, photo and the reason for your warranty request. A photo of your concern will be very helpful in processing a claim.

NewInnova LLC will be the sole arbiter of warranty claim resolutions.